As business travel stages a post-recession comeback, new complexities have materialized throughout the managed travel landscape. The adoptionof Web 2.0 and emerging 3.0 technologies and the increasing sophistication of business intelligence, as well as the instant access to data facilitated by
advanced mobile devices have generated dramatic change not only within the travel industry but among business travelers themselves.
advanced mobile devices have generated dramatic change not only within the travel industry but among business travelers themselves.
