Strategic key performance indicators help tie a travel program to a company’s wider corporate goals, according to a forthcoming white paper from Advito.
Travel managers can improve the performance of their travel programs by creating strategic key performance indicators which measure how successfully they are meeting corporate objectives. That is the message of a white paper to be released this month by Advito, the consulting division of BCD Travel.
Entitled From numbers to action – improving travel program management through strategic KPIs and meaningful savings measurement, the white paper lists a set of strategic KPIs, against which corporations with managed travel programs can establish benchmarks. The list includes indicators such as travel management services coverage (measuring how much of a company’s travel expenditure is controlled through the travel program) and travel expense productivity, which tracks travel expenditure against a business’s increase in sales turnover and new orders.
The white paper also features a seven-step guide to building a strategic KPI program and examines the best way to define savings measurements, including case-studies from Nestlé and EADS.
The white paper will be the focus of a Webinar hosted by the Association of Corporate Travel Executives (ACTE) in late July. See www.acte.org for more details.